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No available printers when configuring printer for Online Check Printing in Internet Explorer.


If you still cannot see your printer, you may need to delete some *.dll files.
To delete these files
 
  1. Internet Explorer windows.
  2. Right-click the Windows Start button (or Windows logo in the bottom left corner), and then click Explore or Open Windows Explorer.
  3. Navigate to the C:\Windows\Downloaded Program Files folder.
  4. Right-click the checkrndererobject.dll file, and then click Delete.
  5. Click Yes to confirm the deletion.
  6. Repeat steps 4 and 5 for the printer information.dll file.
 
Once these files are deleted, open Internet Explorer, return to the OCP Web page and reinstall the ActiveX controls when prompted.
Note: If you do not see the yellow information bar, pressing ALT+N puts the focus on this bar.
 
 



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