Support CenterReject code IND - 195 & IND - 196
Problem
Your client's return is rejected with one or both of the following rejection codes.
IND-195 - 'IPAddress' in 'AtSubmissionCreationGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value.
IND-196 - 'IPAddress' in 'AtSubmissionFilingGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value.
Resolution
Download and install the program update version 31.05. The update contains changes to prevent returns from receiving IRS Reject Code IND-195. After installing the update, verify that you are connected to the internet prior to opening Sure-Fire in order to obtain your IP address. Then, re-create the e-file for any affected returns and re-send them.
Note the words in red-listed above. If you receive reject IND-196 which includes "Filing" in the rejection text, verify that you have a strong internet connection especially if you are on a wireless connection. A spotty connection causes a value to populate that will result in this reject. After verifying you have a strong internet connection, open the return, create a new e-file and transmit.
Tags: reject,federal