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How to export clients to CSV file


🔍 How to export clients to a CSV file

This guide shows you how to export your client list to a CSV (or XLS) file.

⚠️ Before You Begin

Please note:

  • Only the ADMIN user can export data
  • Make sure you are logged in to the correct Tax year before exporting

📊 Step-by-Step Guide

  1. Step 1: Log in to the correct Tax year

    Use this when you need to export the right client data for the correct year.

    Log in to the Tax year you want to log in under and make sure you are under the ADMIN username (only ADMIN can export data).

  2. Step 2: Open the Client List

    Use this to get to the list you will customize and export.

    Once logged in, click on ALL CLIENTS.

  3. Step 3: Open Manage Return List

    Use this to access the export settings for your list.

    On the top right of your Client List, you will see "Manage Return List". Click on this.

  4. Step 4: Customize columns

    Use this to choose which fields appear in your export.

    Then click on CUSTOMIZE COLUMNS.

  5. Step 5: Add the Address column

    Use this to ensure the Address field is included in the exported file.

    Find the Address and CLICK AND MOVE it onto the screen with the other COLUMNS.

  6. Step 6: Export to CSV/XLS

    Use this to download your customized client list.

    Now you will see the address listed. Go to the bottom right corner of the Return/Client List and click Export CSV/XLS.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: web,setup