Support Center

<- Back to Main Page

How to send tax return for Tech Support

---

1. Start up an email reply and go to attach file to email, and then go into your C:/UTSXX/Users folder
   1. XX being last 2 digits of the Tax Year, for example 2016 would read C:/UTS16/Users
2. Find the folder for the username the return was created under
   1. Example if created under Guest Username, go into the Guest Folder
3. The return will have the SSN/EIN listed in the filename of the return.
   1. For example if the SSN was 111-22-3333 then the file name may read 6I111223.333

Please also make sure to type a very detailed email outlining the issue so they can know exactly what you are referring to.. refer to lines, and examples even if possible so they know exactly what your talking about.  More detailed the better

Tags: install,setup