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Access Violation Sending E-File during 'send tax return'


🔍 Access Violation Sending E-File during "Send Tax Return"

Check the attached PDF file and make sure it's not too big, this is the biggest cause for PDF's for 'stock' related PDFs that have a ton of pages.  The only way to fix is to try reducing down the size, or to paper file the return.

📊 Step-by-Step Guide

Step 1: Check the PDF size

Use this when you need to confirm whether the PDF is too large.

Check the attached PDF file and make sure it's not too big, this is the biggest cause for PDF's for 'stock' related PDFs that have a ton of pages. 

Step 2: Reduce the PDF size or paper file

Use this when the PDF is too large to send as an e-file.

The only way to fix is to try reducing down the size, or to paper file the return.

❌ Common Errors

Access Violation when sending the e-file is most commonly caused by an attached PDF that is too large—especially for 'stock' related PDFs with a ton of pages.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: diagnostic,federal,form