Support CenterWhy does State E-File have a lock on it, or is grayed out?
Why does state have a lock on it when I try to submit E-File?
Whenever you try to send an e-file, and there is a state on the return, you will see the state is locked. This lock prevents amendments and other submission issues when filing the state. When you get an acknowledgment back that the IRS accepted the Federal, then you can submit the state return off. You can only send the state after the federal e-file has been accepted.
How do I bypass this?
You can go to the part of the State that asks "Do you want to electronically file this return?" and right below it mark it as "Unlinked" and then you can create e-file and submit.
You may get a reject due to a "submission ID error" which means you have to wait until federal e-file has been received before they will accept the state. In this case, you will just have to resend the e-file.
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