What our customers say

I started my business borrowing money. I was a single parent, taking care of my god-mother, and every dollar was allocated to maintaining my home. I called Matt and had a very pleasant conversation about his company and what they have to offer.

After about 2 zillion calls and questions answered, we decided to go with SureFire Taxes. I have been thoroughly spoiled ever since. I have had tech help at 10 pm, stupid questions answered politely, networking help and whatever else I needed done. I love this company, I love Matt and Krissy.

Thank you Sure-Fire Taxes. It had been several years since I was last in the tax prep business and was apprehensive about which tax software package to engage in. Sure-Fire’s approach was simple and understandable — no confusion as to what was included and where to go for help.

Every question was answered with a single phone call. The instructions were very clear and unrushed. The software itself is simple to operate even though it is a very powerful system. For speed and accuracy, you cannot ask for a better software package. I’m looking forward to next year.

This is my first year using Sure-Fire’s software. This software has been extremely user friendly and Matt has provided steadfast support. There are so many software choices and making a decision was not easy — until I came upon the Sure-Fire website. Their line-by-line comparisons of all the popular software brands was incredibly helpful.

The ease of use, the informational flow, the user guide, the helpful warnings throughout return preparation, the trustworthy, reliable support — all make the job of preparing and filing tax forms enjoyable. I will be back next year, without a doubt.

I love Sure-Fire software. It is easy to use and the people are great. They are always available to help with any concerns. I will not use any other software.

I am very happy with the software I use this year. Matt and others at Sure-Fire Taxes were very helpful with every situation I encountered. Sure-Fire answered within 1-3 minutes whenever I called and even had online service that was very user friendly. I look forward to doing business with Sure-Fire Taxes again next year.

I like Sure-Fire’s cloud (web) tax software. I have the ability to do a tax return day or night, cross time zones and computers, without a problem. The cost was reasonable. Customer service is available when you need them.

Sure-Fire Taxes provides excellent customer support — always available with patient and comprehensive help. The software is easy to use and very reliable. We are a small shop yet we feel like family when we call for help. I would highly recommend Sure-Fire.

Three years ago I started purchasing my yearly update with Sure-Fire Taxes — absolutely the best business decision I have ever made. Matt is usually the one to answer the phone when you call tech support, there’s never a long wait time, and you almost always get the answer you need in one phone call.

Sure-Fire keeps you updated on what is happening with the software in frequent emails. They are a family oriented business and take time off when they need to but also make themselves available when you need them. I would not recommend any software and software company but Sure-Fire Taxes.