Image Description Support Center
Our Support number is: 1-800-516-9442
Install Software Version (599 Articles)

Important information about how we handle your privacy and data.

How to reset Admin Password for Install Tax Software
How to Setup and Install the Desktop Software
How to add state updates to software
Setting up tax form defaults
Create, delete, change password, permissions, or unlock account for a user
View All
Web (Browser) Software Version (98 Articles)

Important information about how we handle your privacy and data.

Forms Tree
Am I able to password protect a return in SureFire? - Am I able to password protect a return in SureFire?
Default Security Groups and User Names in SureFire
General IRS and Electronic Filing FAQs
How do I carry forward returns from prior-year SureFire Install Version or SureFire Web Version to current year SureFire Web Version? - How do I carry forward returns from prior-year SureFire Install Version or SureFire Web Version to current year SureFire Web Version?
View All
Account Management (0 Articles)

Important information about how we handle your privacy and data.

EFILE Issues (0 Articles)

Important information about how we handle your privacy and data.

View All
Microsoft Windows Help Items (1 Articles)

Important information about how we handle your privacy and data.

How to export customer / taxpayer addresses
View All
IRS/State Rejects (433 Articles)

Important information about how we handle your privacy and data.

Error Code R000-904-03
"Reject - Unpostable Funds Notice on..." when updating acknowledgements
"RT Record - Invalid Address field" rejections for bank applications
"Site does not have an active enrollment" for bank application submission
1040X Reject F1040X-005 - 1040X Reject F1040X-005, F1040X-002, F1040X-018, F1040X-016, F1040X-003
View All
Tax Forms (1284 Articles)

Important information about how we handle your privacy and data.

Can annuity income be considered for Earned Income Credit?
How to add additional properties to a 8825
Should Be Calculating EIC, But is Not...
"EmployerUseCd is invalid..." e-file Validation Error
"Error 131: This return is not eligible..." when opening multi-plan 5500 return
View All
Popular Articles